At Alpenix, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you visit or make a purchase from our online store.

Contact Information

• Email: info@alpenix.com
• Phone: +316123456789
• Address: Heidelberglaan 15, Utrecht, 3584CS, The Netherlands

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

• Personal Information: Includes your name, email address, phone number, shipping and billing address, and payment information.
• Usage Data: Information about your interactions with our website, including IP address, browser type, pages visited, and time spent on each page.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and improve our website’s functionality. You can manage cookies through your browser settings.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Order Processing: To fulfill your orders, manage payments, and handle returns and exchanges.
• Communication: To provide updates on your order, respond to inquiries, and send important notices regarding your transactions.
• Marketing: With your consent, we may send you promotional materials or special offers via email. You can opt out at any time.
• Improvement and Personalization: To analyze usage trends, improve our services, and tailor the website to your preferences.

3. Sharing Your Information

Alpenix only shares your personal data with third parties in the following circumstances:

• Service Providers: We may share your information with trusted third parties to help us operate our business, such as payment processors, shipping companies, and IT service providers.
• Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or protect the rights, property, or safety of Alpenix or others.

4. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is completely secure, so we cannot guarantee the absolute security of your data.

5. Retention of Data

We retain your personal information only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. Once no longer required, we securely delete or anonymize your data.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct any inaccuracies in your information.
• Deletion: Request the deletion of your personal data where applicable.
• Objection and Restriction: Object to or restrict the processing of your personal data in certain situations.
• Data Portability: Request a copy of your data in a structured, machine-readable format.

To exercise these rights, please contact us at info@alpenix.com.

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Changes will be posted on this page, and the updated policy will be effective upon posting.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us at info@alpenix.com or via the contact information above.